Apliiq ‑ Print On Demand

The Good: 1. Customer service is responsive. 2. Quality products. 3. Quality production and printing. 4. Syncs nicely with Shopify. Needs work: 1. Limited capabilities in embroidery and embroidery sizes for hats/caps. 2. Doesn't disclose available product quantities; therefore, if you run a POD shop, you will be designing or offering a product that shows as available in Apliiq's catalogue, only to be notified that it's sold out when your customer orders it and there isn't an equivalent replacement product. This causes customers to cancel your sale. 3. Website and product customizer aren't as user-friendly. Everything is tucked away under something else. The customizer doesn't let you design freely. If you have a specific design you're looking to create, you can only upload a file and describe it in a text box - hoping that they'll understand what you're trying to accomplish. It's 2026 - it can't be that hard to develop a system for customers to freely design and place their artwork. Also, there are no capabilities to upload a mockup or reference image to show what you're looking to create. You'll have to email customer service and hope they understand.

Really fantastic customer support, and the dual-layer of being able to submit a design but also have their design team check over it is fantastic. Super simple integration with Shopify made setting up our new store a cinch!

We have used Apliiq off and on for a number of years for multiple product lines. Kim is one of their customer service agents who we have worked with from time to time and she has been an absolute pleasure to work with, and has always been extremely helpful!

Apliiq isnt who they used to be. Extended delivery times, customer service went extremely down hill, and print / embroidery finish quality is dollar store attention to detail... If you're thinking of using this brand I suggest finding another. I had seven business running though them and over time as they have grown they have lost their quality and customer service. I reached out because another customer received a drop ship hat with a crooked embroidery on it, I asked Apliiq for a simple replacement and I provided photo evidence with the logo being crooked.. they said I needed to get my customer to send me a pic of them wearing the hat to move forward with the request.. no customer is going to do that after they sent me a pic of the hat on a flat surface... the logo Apliiq embroidered being clearly crooked... whats the point? What a joke after tens of thousands of dollars spent with them... I cant get a simple fix.... YIKES

Apliiq isnt who they used to be. Extended delivery times, customer service went extremely down hill, and print / embroidery finish quality is dollar store attention to detail... If you're thinking of using this brand I suggest finding another. I had seven business running though them and over time as they have grown they have lost their quality and customer service. I reached out because another customer received a drop ship hat with a crooked embroidery on it, I asked Apliiq for a simple replacement and I provided photo evidence with the logo being crooked.. they said I needed to get my customer to send me a pic of them wearing the hat to move forward with the request.. no customer is going to do that after they sent me a pic of the hat on a flat surface... the logo Apliiq embroidered being clearly crooked... whats the point? What a joke after tens of thousands of dollars spent with them... I cant get a simple fix.... YIKES