ADU: Automatic Discounts
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Why Choose ADU: Automatic Discounts?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced sales capabilities
- Advanced customer capabilities
Customer Reviews
**Very poor support and no accountability** I have been a paying customer since 2021, but the support I received from Hannah was extremely disappointing. She was initially responsive when I first reported the issue. After that, my emails were repeatedly left unanswered, and I eventually had to contact support again just to point out that Hannah was no longer replying. When she finally responded, she did not appear to have properly understood or investigated the problem. She claimed that the app would not trigger when a Shopify discount code was used, as the process would go directly to Shopify and was therefore outside their control. This explanation made little sense. If that is the case, what exactly is the app’s trigger supposed to do? I have used this app since 2021 without this persistent problem, yet I was suddenly being told that the app does not work in the way it had apparently been working for years. Before I could even respond, I received another email saying, “Thanks for your patience. I have passed this on to the team.” Once again, I was left hanging without any proper explanation, proposed solution, timeline or follow-up. This is not acceptable support for a long-standing customer who has paid a monthly subscription for approximately five years. Instead of taking ownership of a genuine technical problem, the support process has consisted of delayed replies, contradictory explanations and repeatedly passing the issue elsewhere. To the CEO and management: please take a serious look at how your support team handles long-standing paying customers. Customers should not have to repeatedly chase your company simply to get a technical issue properly investigated. Screenshots, photographs and the full email correspondence are available upon request.
No review text provided.
No review text provided.
Excellent helpdesk by Ron
the support I got today from Ron was 10 star. He is patient, explains possibilities and helps you setup. The app is a bit clunky. It is good for what you pay however, requires work from store owner or tech person. Give the app a try.
Frequently Asked Questions
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ADU: Automatic Discounts Market Intelligence
Active Installs
3,414
Market Penetration
0.1%
of 4,786,323 active stores