Type one sentence. AI builds your contact form or survey — fields, pages, logic — in 30 seconds. AI Form Builder replaces hours of drag-and-drop form building with one sentence. Describe what you want to ask, and the AI writes a complete contact form, survey, feedback or NPS form: the right field types, multi-page layout, conditional logic and a thank-you message, in your store's language. Edit by typing a change and review it before it applies. 21 field types, from star rating to file upload. Responses are stored encrypted, with completion analytics and CSV export. Zero impact on speed. AI Form Builder replaces hours of drag-and-drop form building with one sentence. Describe what you want to ask, and the AI writes a complete contact form, survey, feedback or NPS form: the right field types, multi-page layout, conditional logic and a thank-you message, in your store's language. Edit by typing a change and review it before it applies. 21 field types, from star rating to file upload. Responses are stored encrypted, with completion analytics and CSV export. Zero impact on speed. more Build contact forms & surveys from one sentence — ready to publish in 30 seconds Edit with words: AI rewrites the form, you review every change before it applies 21 field types incl. star rating, NPS, file upload, date, country & dropdowns Conditional logic & multi-page forms show follow-up questions only when relevant Track completion & drop-off, read responses in-app, export answers to CSV
Contact form Shopify Apps
Find top-rated Contact form tools for Shopify. Explore 5+ apps with detailed reviews, pricing information, and feature comparisons.
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Leading AI-powered conversational commerce platform for brands Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. more Helpdesk built for scale: Manage all customer conversations in one unified inbox Autonomous ticket resolution: AI Agent handles end-to-end support AI Shopping Assistant: Recommend products and guide shoppers in real time Unified commerce stack: 100+ integrations to power the full customer journey Actionable analytics: Turn customer conversations into insights to drive revenue
Help desk ticketing system to easily manage multiple communication channels and customer relations. HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. more Use solid collaboration HelpDesk.com features to solve client cases together. Automate ticket resolution with HelpDesk.com rules and macros to save time. Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk.com ticket.
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking
Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you
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About Contact form Apps for Shopify
Contact form apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a contact form app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best contact form solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.