Descartes XPS Ship
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Why Choose Descartes XPS Ship?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced automation capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Software works as promised, however customer service leaves a lot to be desired. We've been waiting for over a month to receive a promised $88 refund. Each time we make contact regarding the status, we're greeted with coined responses. First, "we're waiting for accounting"; then "we're waiting for corporate approval"; and no we're back to "we're waiting for accounting." Based on the responses, I do not feel they are actively working on this and customer service is spouting scripted responses in the hopes we give up trying. While $88 is not important in the grand scheme, this nonsensical fiasco over $88 has left a bad taste and we're actively looking for a new ship platform. Buyer beware.
we have been using XPS for 5 years now and just hit our 100,000 order marker , and would not switch for any reason. They have always been very supportive and the software is so easy to navigate. We highly recommend XPS. Show more
Excellent. Have been using it for some time now without any issues Show more
LOVE LOVE LOVE!!!! They have such an easy integration, a column dedicated to best price comparisons and a human who answers the phone after a few rings! So happy we found them. Show more
I used XPS to ship my good before my shopify website and enjoyed the ease and pricing structure. Integrating the app into Shopify was pretty easy and so far no issues. Customer service answers their phone immediately and zero wait time - I appreciate that. So far I'm happy. Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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Descartes XPS Ship Market Intelligence
Active Installs
4
Market Penetration
0.0%
of 4,786,323 active stores