EAS EU & UK Compliance

I cannot recommend this company. After experiencing carrier double-billing errors, I chose not to reach out to them for a resolution simply because their customer support had been so unhelpful in the past. Beyond the poor service, they charged unlawful interest on disputed invoices. When challenged, their 'COO' was highly unprofessional and argumentative in our email exchange, eventually escalating to threatening my business. An incredibly unethical operation.

We informed EAS in writing in January that we had switched to a UK fulfilment centre and asked what needed to be changed. The only answer was "let's have a call". In February EAS themselves confirmed our store setup needed to be reset - it never happened. Instead, the app kept auto-charging per-order import fees for months, in June even including our own free-of-charge replacement orders. On top, we are in an HMRC verification of a VAT return EAS filed, and our request for the filing working papers has received nothing but auto-replies for a week. Support responsiveness and billing accuracy are not what you need from a tax compliance provider. I will update this review if EAS resolves the billing and provides the documents.

Excellent experience. Setup was seamless and done for me within 24 hours. Highly recommended.

Seamless integration, setup and great customer service. Simplifies something that can often be complex in cost-effective, efficient way. Highly recommended.

We have been using EAS's services for a few years now. Their systems work flawlessly, and the customer services is fantastic. Would have no hesitation in recommending them.