Grapevine Post Purchase Survey
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Why Choose Grapevine Post Purchase Survey?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Complete
Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS
Choose PlanEnterprise
Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager
Choose PlanKey Features
- Advanced integration capabilities
- Advanced reporting capabilities
- Advanced marketing capabilities
- Advanced sales capabilities
Customer Reviews
Grapevine's Surveys has made for easy integration with Shopify. The main question we wanted answering was "What was the purpose of your visit?" - and we can now attribute this to a clear answer, which has been incredibly beneficial. Sam especially has been very helpful throughout the whole process.
We started using Grapevine mainly for the attribution reporting, and it's paid off fast. Being able to see revenue and AOV broken down by channel means we finally know which marketing is actually driving sales instead of guessing. The "how did you first hear about us?" data alone has changed how we allocate budget. Setup was quick, and it's genuinely Shopify-native, so it just works. The targeting rules (by order value, product, country, customer type) let us ask the right questions to the right people instead of blasting everyone with the same survey. And the MCP integration for querying our own data with AI is a nice touch that most survey apps don't come close to. Support has been responsive and helpful every time we've reached out. Easily worth the $25/month. Highly recommend to any store trying to better understand its customers and attribution.
Works really well and is priced reasonably. Can recommend!
Easy to use, good value for money and great customer support
I have been a long time user of Grapevine and it has been a super valuable asset for our store. On the odd occasion I have reached out to the team, the team has always been super responsive. I literally asked for a feature last week and the founder reached out today to let me know it’s already live. The data we’re getting is super useful and our completion rates are great. Highly recommend.
Frequently Asked Questions
Shopify App Installs
No install data available
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Grapevine Post Purchase Survey Market Intelligence
Active Installs
113
Market Penetration
0.0%
of 4,786,323 active stores