LitCommerce eBay Etsy Amazon +

Great help, great response time from Harvey and Summer

Five stars for the support team alone. I hit a connection error trying to link my Etsy shop during my trial, the kind of thing that usually turns into a week of copy-paste support replies. Not here. Rachel (one of their real, not AI agents) took point as they worked the problem across multiple days and multiple shifts, and every handoff was clean. Each new agent already knew the full history, so I never had to re-explain anything. They escalated it without me asking, kept me posted while they dug in (it turned out to be a bug on Etsy's side, not something they even caused), and followed up until we confirmed both of my stores were connected and working. Rachel even walked me through getting my first import from the Etsy side linked up to make sure there were no issues after the connect was fixed. I'm still early with the tool itself, but support is what I actually judge software on, because everything breaks eventually. These folks show up when it does.

Support has been very responsive to the connection issues we had and worked hard to resolve the issue which was finally successful. they were quick to escalate the issue when they realized it was a technical problem.

Excellent support! Rockey was super helpful, explained everything clearly, until my issue was fully resolved. Thank you so much!

great