StoreCensus
Narvar Return and Exchange icon

Narvar Return and Exchange

Unclaimed Listing
Managed by StoreCensus • Not verified
Protect your revenue by transforming refunds into exchanges with our return platform. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more Save sales and retain revenue with adaptable exchange options and store credit. Improve customer experience with industry-leading and convenient return options. Manage complexity and make smart decisions with returns intelligence.
4.7
15 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Narvar Return and Exchange?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced sales capabilities
  • Advanced customer capabilities

Customer Reviews

4.7
15 reviews
Anonymous
2025-06-30

Narvar has been a reliable part of our post-purchase experience. The tracking pages are clean and on-brand, and the return flow is easy for customers to use and simple for our team to manage. Support has been solid when we’ve needed it. Responses are clear and and setup was straightforward. Overall, it’s a well-built platform that does what it promises and scales with you as you grow. Happy to recommend.

Anonymous
2023-09-27

Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned. The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button. Show more

Anonymous
2023-07-28

We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support. The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show. Show more

Anonymous
2023-06-12

Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility. Show more

Anonymous
2023-06-08

We have a small staff, so the integration of Narvar has really helped the workload for our customer service team and created a simple self-serve process for customers. This integration has been a great addition and the customers love it! Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 93
32 installs
32
W28
15 installs
15
W29
7 installs
7
W30
4 installs
W31
13 installs
13
W32
5 installs
5
W33
3 installs
W34
5 installs
5
W35
8 installs
8
W37
1 installs
W38

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Narvar Return and Exchange Market Intelligence

Active Installs

2,466

Market Penetration

0.1%

of 4,786,323 active stores

Narvar Return and Exchange | 2026 Reviews, Features & Pricing | Shopify App