StoreCensus
Navidium Returns & Exchanges icon

Navidium Returns & Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Automate returns and exchanges with incentivized store credit and exchanges or upsell free returns. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. more Instant replacements, exchanges, return label printing and more all rule based. Reduce shipping label cost with our upsell widget that you control the price of. Boost revenue with incentivized store credit and instant exchanges. Collect revenue with our customizable unlimited returns widget with no rev share Upsell products, manage subscription returns, and get deep analytics on returns.
5.0
8 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Navidium Returns & Exchanges

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

View Stores

Why Choose Navidium Returns & Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Always Free

Free

Up to 50 Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full Support + Onboarding

Get Started Free

Pay as you go

$3.99 one-time charge

Unimited Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full Support + Onboarding, Fully automated workflows, Automated shipping label generation

Choose Plan

Basic

$29 / month

Up to 500 Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full onboarding support

Choose Plan

Basic Plus

$79 / month

Up to 1000 Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full onboarding support

Choose Plan

Scale

$149 / month

Up to 2000 Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Additional Plans Available!

Choose Plan

Premium

$199.99 / month or $999.99/year and save 58%

Unlimited Returns, Unlimited Workflows, Storewide Exchanges, Branded customer portal, Automated shipping label generation, Instant exchanges, store credit, Dedicated Support + Free Onboarding

Choose Plan

Enterprise

$299.99 / month

Unlimited returns, Return Protection widget, Unlimited Workflows, Storewide Exchanges, Branded customer portal, Automated shipping label generation, Dedicated Support + Free Onboarding, Instant exchanges, store credits, swaps

Choose Plan

Key Features

  • Advanced analytics capabilities
  • Advanced customer capabilities

Customer Reviews

5.0
8 reviews
Anonymous
2026-06-22

Excellent experience. The app works smoothly, and the features are very useful. I especially like how simple and intuitive the interface is.

Anonymous
2026-06-16

Navidium has been BYFAR the best returns platform I've used so far. I love their pricing model and the level of customization they offer—features like exchanges for entirely different products (not just variants) are typically locked behind much more expensive plans. Their customer support has also been incredible. I have a complicated returns policy and have reached out many times with questions. Every interaction has been fast, helpful, responsive, and pleasant. In several cases, when a feature I needed wasn't available, their team even worked with their developers to create a custom solution (!!!) I've tried several other returns platforms, and I've been genuinely surprised by how much better my experience with Navidium has been compared to all of them. I can't recommend them highly enough!

Anonymous
2026-06-16

We have used a lot of Navidium apps over the years, and they have always been awesome. They are quick to fix any issues we have and are very reasonably priced. They are also always open to any improvements or suggestions you may have. Marc and the team are awesome

Anonymous
2026-06-08

As usual the Navidium team provided amazing support in getting us switched over and set up. Their team takes the time to get every detail right. The platform is way easier to use than our previous (more expensive) returns platform. We get more features and insight into our returns picture. Great experience, now the 2nd Navidium app we are using. Thanks team!

Anonymous
2025-10-02

Navidium made onboarding effortless and integration seamless. Their team communicates quickly and clearly, and they’ve been exceptionally attentive to the customization our brand requires. The platform is intuitive, powerful, and built for real world workflows—exchanges, edge cases, and everything in between. We’ve streamlined operations without losing the human touch, and our customers feel and see the difference. Navidium isn’t just software. It’s a capable partner that helps you protect margin, improve CX, and run returns with confidence. -Catie @ AR

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2
1 installs
1
W21
1 installs
1
W26

Alternatives to Navidium Returns & Exchanges

Explore similar apps to Navidium Returns & Exchanges

Parcelmind Shipping Suite icon

Parcelmind Shipping Suite

5.0

Automate courier allocation, print shipping labels, real-time tracking, and customer notifications. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. more Automate courier selection & print shipping labels in seconds. Track shipments transparently and save time by automating manual operations Keep customers informed with branded tracking & mobile notifications. Offers access to a wide range of worldwide carriers. Useful insights & real-time performance reports.

View Details
Report Toaster: Custom Reports icon

Report Toaster: Custom Reports

5.0

Advanced reports, using real-time data that you can report, customize, automate, export, and share. Report Toaster is a powerful reporting and analytics app for Shopify merchants. Access realtime data to create, schedule and export reports across all of your shops. All reports are fully customizable, so you can create your own custom reports with customized charts for presentations, or we'll do it for you. Best of all, use our AI report builder to easily create any report. Create calculated fields to track inventory history, setup an aging report, or get data from tags or metafields. Report Toaster is a powerful reporting and analytics app for Shopify merchants. Access realtime data to create, schedule and export reports across all of your shops. All reports are fully customizable, so you can create your own custom reports with customized charts for presentations, or we'll do it for you. Best of all, use our AI report builder to easily create any report. Create calculated fields to track inventory history, setup an aging report, or get data from tags or metafields. more Start with one of our 130+ reports, then customize and save better reports Export and download reports as PDF or CSV to share via email or analyze in Excel Scheduled reports for automated delivery via email, SMS or Slack Share live sales report and inventory report links with staff or third-parties Use multi-store reporting to report and compare data from multiple shops

View Details
Report Pundit: Custom Reports icon

Report Pundit: Custom Reports

5.0

Build custom reports, automate reports & analytics, and reconcile data from key integrations easily Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. more Better & Advanced Reports: Automate custom reports and save hours every week Live Human Support to Build Your Custom Reports Instantly Access and review data from tags, metafields, and line-item properties. Multi-Store Reports: Get one view of sales across stores, Markets & currencies Export, Automate & Schedule Reports: Excel, CSV, PDF, Slack and Google Sheets.

View Details

Want to see how Navidium Returns & Exchanges ranks in Shopify App Store search? See which keywords Navidium Returns & Exchanges ranks for and how it compares to alternatives in organic App Store discovery.

Navidium Returns & Exchanges Market Intelligence

Active Installs

19

Market Penetration

0.0%

of 4,786,323 active stores