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Okendo: Reviews & Loyalty icon

Okendo: Reviews & Loyalty

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Grow faster with AI-enabled community marketing apps from Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo. more AI-powered Review displays and UGC collection automations. Loyalty programs based on points, perks, store credit & direct rewards. Product recommendation quizes, community badges & dynamic surveys and polls. Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps. Hands-on, 24-7 customer support and strategy guidance for all users
4.9
1,136 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Okendo: Reviews & Loyalty?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Up to 50 orders/month, Automated Review Request Emails, Photo & Video Reviews, Attributes Ratings, 15+ Onsite Review Displays, Media Galleries

Get Started Free

Essential

$19 / month or $204/year and save 11%

Up to 200 orders/month, Automated Review Request Emails, Photo & Video Reviews, Attributes Ratings, 15+ Onsite Review Displays, Media Galleries

Choose Plan

Growth

$119 / month or $1,308/year and save 8%

Up to 1,500 orders/month, Automated Review Requests, Photo & Video Reviews, 15+ Onsite Review Displays, Analytics & Reports

Choose Plan

Power

$299 / month or $3,288/year and save 8%

Up to 3,500 orders/month, Everything in Growth, plus:, Review Campaigns, Advanced CSS Editor, Email & SMS Integrations, Advanced Reporting, Managed Onboarding, Many more features...

Choose Plan

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced workflow capabilities
  • Advanced marketing capabilities

Customer Reviews

4.9
1136 reviews
Anonymous
2026-09-21

The app itself is fairly user friendly and I love all the options and customization it allows. Looking forward to gaining more customer insights. I will say the onboarding process has not been my favorite I feel like they are pushing through and not helping with best practices or ensuring its properly installed. Hopefully the customer service moving forward is even better. I would 4.5 stars if I could just a half star off for the onboarding, because everything else, so far, is great.

Anonymous
2026-08-28

Awesome support

Anonymous
2026-08-26

We were using it for years in several stores. It's the best platform to use for customer retention and review management. Best support team in the business and best system integration you may ever find on Shopify.

Anonymous
2026-08-25

Leonardo was super helpful and responded promptly.

Anonymous
2026-08-25

Potential customers need to be aware that when using this app: 1. Metafields are added to the site that can not be removed. 2. These metafields prevent you from being able to use Shopify's Duplicate Product feature. Which means when adding new products every single one will need to be created from scratch. 3. It takes WEEKS to get the metafield removed from your site once you realize you mistake in adding this app

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2,916
1,396 installs
1396
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415 installs
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W29
165 installs
W30
53 installs
W31
344 installs
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145 installs
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98 installs
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64 installs
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16 installs
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47 installs
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106 installs
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67 installs
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Capture & display product reviews & star ratings. Grow sales with high-converting social proof & UGC Discover modern and beautiful Product Reviews & UGC solution that you'll actually love using. Automatically collect unlimited product reviews with photos and videos. Showcase high-impact, high-converting social proof with a wide selection of widgets with rich snippets. Display stars on Google for SEO. Create on-brand experiences thanks to granular customisations of emails, review collection forms and widgets. Supports multiple languages. Uses latest Shopify technology for speed and performance. Discover modern and beautiful Product Reviews & UGC solution that you'll actually love using. Automatically collect unlimited product reviews with photos and videos. Showcase high-impact, high-converting social proof with a wide selection of widgets with rich snippets. Display stars on Google for SEO. Create on-brand experiences thanks to granular customisations of emails, review collection forms and widgets. Supports multiple languages. Uses latest Shopify technology for speed and performance. more Unlimited email review requests designed with an intuitive email builder Collect reviews with photo & video using branded, customised, mobile first forms Display reviews in your store with a rich library of widgets and customisations Improved Google Search results with Search Rich JSON-LD Snippets for SEO Powerful customization of displays, forms, emails in a live preview experience

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Okendo: Reviews & Loyalty Market Intelligence

Active Installs

18,062

Market Penetration

0.4%

of 4,786,323 active stores

Okendo: Reviews & Loyalty | 2026 Reviews, Features & Pricing | Shopify App