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Radiance SmartChat icon

Radiance SmartChat

Unclaimed Listing
Managed by StoreCensus • Not verified
Delight your customers with a magical AI-powered shopping concierge experience. Improve customer experience and sell more with AI. Radiance SmartChat brings an AI-powered chatbot experience to your store. It automatically trains on your store’s product catalog and other content, helping users get immediate answers to their questions and assisting them on their way to a purchase. Please note: as most replies are AI based, please expect some variability. Currently, SmartChat only supports English. Here are some key features of Radiance SmartChat: Improve customer experience and sell more with AI. Radiance SmartChat brings an AI-powered chatbot experience to your store. It automatically trains on your store’s product catalog and other content, helping users get immediate answers to their questions and assisting them on their way to a purchase. Please note: as most replies are AI based, please expect some variability. Currently, SmartChat only supports English. Here are some key features of Radiance SmartChat: more Helps users with search, recommendations, and other product related questions Answers questions about your brand, your store policies, and other FAQs Uses all your existing content, and helps you create new content as needed After verification, users can lookup previous orders and reorder products Store agents can review and respond to user’s questions in the Inbox
4.5
4 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Radiance SmartChat?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

4.5
4 reviews
Anonymous
2023-09-18

This app is awesome! Well, actually the custom support is AWESOME!! It didn't work for me at all to begin with, but customer support was on top of things and had it doing everything I needed quickly! I'm incredibly happy to be switching to their much more affordable option to Hello Rep which doesn't have a less expensive plan for small businesses. If it doesn't do exactly what you need, contact support, they're amazing. In this day and age of automated everything, it was a very pleasant surprise!

Anonymous
2023-08-23

I've had this app for a month or two now, and must say that it's super well-built. On top of that, their team has always been super responsive and professional, and they take feedback seriously as well. Fantastic stuff, guys!

Anonymous
2023-06-13

As soon as I installed this Avast anti virus flagged an aborted infection for virus JS:cardstealer-AQ[Trj]. App was very slow as well upon install. Suspicious how this is even on the official Shopify app store if its infected with a trojan virus.

Anonymous
2023-06-13

Great capabilities, this app allows for seamless AI communication with your customers managing most of the messages that running your online store requires. It is a pretty intuitive system with greater capability than I first imagined.

Frequently Asked Questions

Shopify App Installs

No install data available

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Radiance SmartChat Market Intelligence

Active Installs

11

Market Penetration

0.0%

of 4,786,323 active stores