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Retter ‑ Heatmaps & Replay
Information last verified: Never
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Why Choose Retter ‑ Heatmaps & Replay?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features
Get Started FreeBasic Plan
Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features
Choose PlanADVANCED PLAN
Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features
Choose PlanPro Plan
Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features
Choose PlanKey Features
- Advanced sales capabilities
- Advanced customer capabilities
Customer Reviews
Take it from a up and coming brand owner — this app sounds promising, but unfortunately is another instance of you get what you pay for. Lackluster support (practically non existent). Every inquiry is replied to with something like "I'll forward this to our developers and keep you updated" — and guess what, they ALWAYS forget about the "updating you" part of their reply. I'm convinced it is an auto-reply and they have 0 intention on supporting you. Thought it was cool when i first launuched my storefront to have something like this, and occasionally it did pick up a session that was cool to rewtch but it misses SO many and it doesnt update for days so it's kinda pointless. Save yourself some time and money and find another suitable app. I'm uninstalling as i write this :) Show more
Complete rubbish app, please don't be fooled by the low price. Here’s why: 1. The data is completely inaccurate, and the heat map cannot detect 99% of the traffic. There are only a few hundred page views anyway. (I did not set up partial detection, but all detection) 2. The billing model only depends on the total PV of your website, not how much the application does for you. For example, I only need the data of a certain page, but the application calculates based on all exposures of the entire website (in terms of charging, the data is extremely accurate, instead of only seeing 1 when I need to see the heat map) %The data). When I gave feedback to customer service, he also said that he could only charge according to the overall pageview of the website. Show more
It said that 500 visits are included in FREE plan. I had 452 visits and they charge me $4.99 - hiden fees - not recommended! Show more
This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation. Show more
Show more
Frequently Asked Questions
Shopify App Installs
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Retter ‑ Heatmaps & Replay Market Intelligence
Active Installs
689
Market Penetration
0.0%
of 4,786,323 active stores