StoreCensus
Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

Unclaimed Listing
Managed by StoreCensus • Not verified
Return Prime is a returns & exchanges platform for growing D2C brands. Automate returns, reduce refunds, & recover revenue with Exchanges, Store Credit, Upsells; all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ WMS & logistics tools carrier, & automate workflows from Return approvals to exchange updates. Also get compliant with EU withdraw button directive. Get enterprise-grade return capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support. Automate returns, reduce refunds, & recover revenue with Exchanges, Store Credit, Upsells; all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ WMS & logistics tools carrier, & automate workflows from Return approvals to exchange updates. Also get compliant with EU withdraw button directive. Get enterprise-grade return capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary or discounted products during return to increase AOV
4.9
667 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Return Prime:Return & Exchange

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Why Choose Return Prime:Return & Exchange?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Thrive AI

$79.99 / month

180 Requests per Month, All Features in Grow Plan, Intelligent Exchange Discount, Intelligent Return Fees, Fraud Prevention, Category Level Insights, Customer Profile based Incentives, Account manager + 24/7 live support

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Key Features

  • Advanced workflow capabilities
  • Advanced support capabilities

Customer Reviews

4.9
667 reviews
Anonymous
2026-07-28

No review text provided.

Anonymous
2026-07-27

Works well. Customer service was great!

Anonymous
2026-07-27

This is a great app. It works flawlessly and has a lot of useful features. It has really improved the efficiency of our return process, so I can recommend this to any Shopify owner. Great customer service and always developing. Very intuitive, and it just works.

Anonymous
2026-07-18

Great app for return and exchange

Anonymous
2026-07-14

No review text provided.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 487
10 installs
W19
84 installs
84
W20
111 installs
111
W21
32 installs
32
W22
15 installs
15
W23
73 installs
73
W24
23 installs
23
W25
62 installs
62
W26
32 installs
32
W27
17 installs
17
W28
9 installs
W29
19 installs
19
W30

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Return Prime:Return & Exchange Market Intelligence

Active Installs

2,420

Market Penetration

0.1%

of 4,786,323 active stores