ReturnGO Returns & Exchanges
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Why Choose ReturnGO Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Return Guard
Return Guard features, ReturnGO return labels, Return Guard revenue share
Get Started FreeStarter
Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications
Choose PlanPremium
All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations
Choose PlanPro
All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API
Choose PlanKey Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced email capabilities
Customer Reviews
BEWARE! THEY CANCEL LABELS WHILE ALREADY IN TRANSIT. I have been a user of this app for about 7 months now. The first few months have gone smoothly. I started this app in hopes to offer my customers more return options such as free returns for exchange/store credit, in hopes that in the long run I will save my business money. What happened was that the app continues to CANCEL return labels that are already in transit which ended up with my customers' return packages being LOST and cost me hundreds of dollars. I tried reaching out to solve this issue and they are trying to blame the postal service instead of taking responsibility for an internal issue, that of which they admitted. This morning I got two more emails from upset customers saying their returns were lost AFTER they had already dropped them off, because Returngo decided to cancel the shipment while in transit. I understand this app has many perks and I truly was enjoying it but if they cannot seem to take responsibility for the financial loss they caused my small business, due to their internal issues. This ended up costing me more money in the long run.
No review text provided.
ReturnGo support is very good. highly rated.
Immediate chat is interactive, and solves issues in minutes
No review text provided.
Frequently Asked Questions
Shopify App Installs
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Build custom reports, automate reports & analytics, and reconcile data from key integrations easily Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. more Better & Advanced Reports: Automate custom reports and save hours every week Live Human Support to Build Your Custom Reports Instantly Access and review data from tags, metafields, and line-item properties. Multi-Store Reports: Get one view of sales across stores, Markets & currencies Export, Automate & Schedule Reports: Excel, CSV, PDF, Slack and Google Sheets.
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ReturnGO Returns & Exchanges Market Intelligence
Active Installs
3,930
Market Penetration
0.1%
of 4,786,323 active stores