Rivo: Loyalty Program, Rewards
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Why Choose Rivo: Loyalty Program, Rewards?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
100% FREE FOREVER
[COMPARE OUR FREE PLAN TO OTHERS], Up to 200 monthly orders, Loyalty Points Program, Ways to earn and redeem, Branding, Automated Email Campaigns
Get Started FreeEssential
Dedicated loyalty & referral page, Theme extensions (Embed on product page), On-site prompts, Advanced ways to earn, Email branding, 2 integrations, Shopify POS integration, 24/7 human support
Choose PlanScale
ACCESS TO ALL FEATURES, Dedicated Loyalty & Referral Page, Advanced Branding (Custom CSS + Fonts), VIP Tiers, Points Expiry, Analytics
Choose PlanPlus
Checkout Extensions, Custom Integrations (eg: Klaviyo events), Advanced Analytics, Rivo Developer Toolkit, Add priority or concierge support
Choose PlanKey Features
- We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in We also have a world class customer success team who focus on one thing... driving your actual retention metrics.
- We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in We also have a world class customer success team who focus on one thing... driving your actual retention metrics.
Customer Reviews
We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.
App is incredibly buggy and their support teams are misleading as is their options for how discounts are calculated. The "minimum cart value" redemption is reviewing the total for the specific discounted item in the cart, instead of the value of the ENTIRE cart as is logical. So if you want to allow a customer to redeem a free item, but only if their cart value is over a certain threshold, it calculates the threshold based on the total value for of the free item sku in the cart. What's worse is they promised a fix for weeks and then decided they didn't want to fix it.
Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far.
Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!
Pete assisted to answer my questions on the birthday point benefits. Great help and clarifications
Frequently Asked Questions
Shopify App Installs
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Rivo: Loyalty Program, Rewards Market Intelligence
Active Installs
15,313
Market Penetration
0.3%
of 4,786,323 active stores