Selfnamed: Cosmetics on demand

So far, Selfnamed has been an amazing partner. We've been dreaming of launching our own skincare line for some time, and they are making this dream possible. We've already imported a few products, and I can say I'm truly impressed by the variety of their catalog, their customization options, and also their customer service. They are always quick to reply and very helpful and attentive. They are helping us in this journey, which I'm deeply thankful for. It's nice to have a partner you can trust and count on. If you are looking to build your own Skincare brand, I would definitely recommend installing their app and giving them a try!

The design tool is complete garbage. You create a design, click "finish design," the tool switches to the dashboard, and under "product" it says: "Mockup not created," and everything is deleted. This happens several times in a row. When designing bundles where you're combining a surface and a box, switching between the two parts causes the autosave to jump to "continue" and delete the design. This also happens multiple times in a row. The autosave is annoying, it saves every tiny movement, causing the page to freeze constantly. The system is constantly lagging; it's as slow as a sloth. You get logged out of the system mid-work. Existing designs, when modified, are saved incorrectly somewhere on the server in the background and can't be opened because it throws an error. If you can ever open them again, half the design is gone. Saving each design takes minutes, and you have to pray that it actually survives. It's 2026, who thinks a server somewhere on the other side of the world with 2 GB of RAM is enough to design? We'll see how the product turns out. However, I already hate the design interface.

I've been really happy with Selfnamed so far. The product quality is great, and what I love most is how much creative freedom you get when it comes to designing everything according to your own vision — it's a fantastic foundation for building a personal brand. For quick questions, the built-in AI assistant has been surprisingly helpful and has answered every single one of my questions so far without any issues. Shipping and delivery have also been smooth and hassle-free every time. Highly recommend Selfnamed to anyone looking to create and grow their own branded products!

As much as I love the products on this app, the customer service, shipping speed, and printing issues are extremely frustrating. I have an order that was placed 21 days ago and, as of today, it still hasn’t been shipped. I’ve tried reaching out to customer service multiple times with no response. There is no live chat, and while they state that customer service will respond within 24 hours, that often doesn’t happen. In many cases, you’re forced to send another message just to follow up.

They are a very serious company, and they treat the customers very well. I totally recommend working with them.