ShipStation
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Why Choose ShipStation?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
1 user and 10 shipments, Discounted Carrier Rates, Tracking emails, Chatbot support
Get Started FreeStarter
50 Shipments and 1 User, Import Orders From all Selling Channels, Discounted Shipping Rates With Carriers, Access to 300+ Integrations, Email & Community Forum Support
Choose PlanStarter
3 users, Unlimited store connections, Automated rate shopping, Return labels, Basic automations, Reporting, Email support
Choose PlanGrowth
500 Shipments and 1 User, Import Orders From all Selling Channels, Branded tracking, labels, and more, Access to 300+ Integrations, Live Chat and email support
Choose PlanScale
2,000 Shipments and 3 Users, Import Orders From all Selling Channels, Product Bundles, Customized Packing Slips & Labels, Live Chat, Email, and Phone support
Choose PlanPremium
15 users, Inventory management, Auto-Split, Cubiscan, Open Database Connectivity (ODBC), Dedicated account manager
Choose PlanHigh-Volume
7,500+ Shipments and 10 Users, Automated Rate Shopper, Auto-Split, ODBC and Cubiscan, Extended Phone Support
Choose PlanKey Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Customer Reviews
We just finished implementation of ShipStation to move our Shopify orders over to them and we couldn't be happier! Darren Dybala was our implementation Manager and did an incredible job helping us through everything. I was a little worried about only having 3 hours in total call time but we were able to knock it out in less than that and were able to set automations and filters throughout the software to streamline our operations process. He was quick to answer any questions we have, EXTREAMLY informative on how the system works and were already saving $1000's in our first week. Thanks again Darren, great working with you!
Darren Dybala was great to work with. Had worked previously with him when we were on Shipping Easy. Moved to ShipStation and the features and automations are very helpful with what we do. Darren was and is very responsive, professional, and joyful. Thanks Darren! -Lenny's Shoe & Apparel
ShipStation has been nothing short of revolutionary for our workflows and shipping costs. So glad we made the change! The implementation process is incredibly helpful (thank you Darren!) so if you're worried about the process of learning a new system, don't be, they will walk you through it step by step.
getting worse by the day. before the pandemic this was a best in class shipping solution. now i would be better off asking agentic ai to code a shipstation variant for me or just using shopify's built in shipping solution.
We've been using ShipStation for over three months and have connected it to our Royal Mail business account. While it's one of the better platforms for using your own courier accounts, such as Royal Mail, we've encountered a surprising number of limitations and ongoing issues. Unfortunately, there appears to be little sign of meaningful improvement. For a company that has been in this industry for so long, it's difficult to understand how many essential features are still missing and how many common problems remain unresolved. After reviewing the ShipStation community forums, it's clear that many of these issues have been raised repeatedly by users, with some feature requests and bug reports dating back more than four years without a solution. The platform has strong potential and offers some excellent functionality, but the lack of development in key areas and the slow response to long-standing customer feedback can make it frustrating to rely on for day-to-day operations.
Frequently Asked Questions
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ShipStation Market Intelligence
Active Installs
429
Market Penetration
0.0%
of 4,786,323 active stores