Spotrisk: Fraud Protection
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Why Choose Spotrisk: Fraud Protection?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Detection
250 orders analysed, Live fraud detection & risk analysis, Email and live chat support
Choose PlanVerification
Everything in Detection, Plus:, 600 orders analysed, Buyer verification to verify risk
Choose PlanAutomation
Everything in Verification, Plus:, 1,500 orders analysed, Automated fraud detection workflows
Choose PlanKey Features
- Advanced customer capabilities
Customer Reviews
A ONE-STOP SHOP in order security. Incredible layers of monitoring and protection, adjustable to the needs of the seller. Excellent in detecting and blocking fraudulent orders and bogus buyers. Highly recommended for sellers that receive tons of orders on a daily basis. Show more
We had a robust process for detecting fraud but some orders were still getting through, so adding an extra layer of security never hurts. Since installing Spotrisk, we have been able to automate the fraud checks we used to do manually, and by combining Spotrisk with our payment gateways protection we can quickly identify a fraudulent purchase and not ship it. Avoiding the time and headache just one fraudulent order causes chasing courier companies and dealing with chargebacks pays for itself Show more
Super helpful app to keep an eye on our orders so we don't have to - great customer service also! :) Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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Kount
Confidently manage fraud. Easily stop chargebacks. Substantially increase profits. Fraud can wreak havoc on any store owner — no matter the size of the business. And it’s unfair. Having the right risk management in place can help you avoid headaches, wasted time, and revenue loss. Kount’s simple, easy-to-use fraud prevention solution minimizes risks and helps your business grow with complete confidence. Customize your policies and risk thresholds, stop chargebacks, and improve your bottom-line profitability. Fraud can wreak havoc on any store owner — no matter the size of the business. And it’s unfair. Having the right risk management in place can help you avoid headaches, wasted time, and revenue loss. Kount’s simple, easy-to-use fraud prevention solution minimizes risks and helps your business grow with complete confidence. Customize your policies and risk thresholds, stop chargebacks, and improve your bottom-line profitability. more ANALYZE high-risk orders in real time with robust data analytics and adaptive AI AUTOMATE approve/decline decisions, order refunds, and cancellations. CUSTOMIZE business policies and risk thresholds to fit your needs. REDUCE false positives, chargebacks, and revenue loss. IMPROVE customer experiences by providing a quick, seamless checkout process.
Fraud Falcon ‑ Fraud Filter
Stop chargebacks with fraud rules you control. Auto-cancel, refund and restock risky orders. Stop chargebacks with a fraud filter you control. Block customers by Shopify risk level, disposable emails, address mismatches, IP address, shipping country, or bot signals. When a fraud rule triggers, choose the action: cancel with automatic refund and restock, hold for review, add tags, or receive email alerts. A setup wizard analyzes your store and suggests fraud rules tailored to your business. Allowlist trusted customers so their orders skip checks automatically. Stop chargebacks with a fraud filter you control. Block customers by Shopify risk level, disposable emails, address mismatches, IP address, shipping country, or bot signals. When a fraud rule triggers, choose the action: cancel with automatic refund and restock, hold for review, add tags, or receive email alerts. A setup wizard analyzes your store and suggests fraud rules tailored to your business. Allowlist trusted customers so their orders skip checks automatically. more Build fraud rules with 35+ conditions: risk level, email, shipping country. Choose actions: cancel orders, auto-refund, restock inventory, or hold review. Setup wizard analyzes your store and suggests rules tailored to your business. Block risky customers or allowlist trusted ones to skip fraud checks. Block suspicious IP addresses and bots, get alerts when rules trigger.
ChargePay‑Chargeback AI Agent
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses. When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal more Recover chargeback revenue with AI automatically building evidence reason code Block risky orders to prevent chargebacks using AI identity and order validation Send AI responses with order records and receipts to contest chargebacks Track dispute status and send chargeback alerts before reply deadlines via email Show chargeback analytics and case history to spot dispute trends and costs
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Spotrisk: Fraud Protection Market Intelligence
Active Installs
1
Market Penetration
0.0%
of 4,786,323 active stores