Stamps.com Orders
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Why Choose Stamps.com Orders?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Core
Print using NetStamps, envelopes, rolls, or paper, Instantly save with USPS and UPS rates, Discounted shipping insurance rates
Choose PlanCore
Up to 89% off USPS, UPS and more carrier, Unlimited labels, stamps, Certified Mail, Free pickups from USPS, UPS, DHL, Activity and expense reports, 10% off insurance for items valued $100+, Up to 3 users
Choose PlanOffice
All features from the Core Plan, Multi-address shipping, Up to 3 account users
Choose PlanOffice
All features from the Core Plan, +Create return labels from print history, + Customize labels and envelopes, 20% off insurance for items valued $100+, Up to 5 users
Choose PlanE-commerce
All features from the Office Plan, Import and manage orders from connected stores, Automation rules, Up to 5 account users
Choose PlanE-commerce
All features from the Office Plan, + Custom packing slips, + Import and ship orders from your store, + Automations for order processing, 40% off insurance for items valued $100+, Up to 10 users
Choose PlanKey Features
- Advanced automation capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced email capabilities
Customer Reviews
GARBAGE, GARBAGE, GARBAGE. PLEASE do yourself a favor and DONT use this crappy service. There is constant updates that GLITCH every day. Customer service is a joke, calls are overseas where they are NO help. I have to call often because there are so many problems, but today was the day I quit stamps. Im on hold for 25 to speak to an agent, I get on the call and she doesnt understand anything then hangs up on me, I called again and am on hold for 20 mins, this agent doesnt understand my concern and installs the latest version of the software, DELETES my shopfiy account and cant get it back. I beg her to transfer me to a "SENIOR TECH" after a THREE hour phone call, my account is messed up worse then I began with. Nothing is fixed, they are useless, waste of time. Do yourself a favor and RUN
Stamps.com needs to roll their entire platform back to "Classic". Since they launched this new version it has been plauged with problems. Cant print from the orders screen at all, cant print multiple stamps for letters... this is so far from where it was it is scary. and now, i cant even get my app linked to my shopify store. There is no indicator on if it is actually connected or not. The new system is a complete and utter train wreck. at least for now, If you need postage for your shopify orders you are far better off ordering it through shopify directly than using stamps.com
huge pain in the a**. When it works, it works. When it does not, your day is finished and you wont be printing orders. I seriously cannot understand why they can't get this working. Fire the R&D Team and start over. Calling in for help takes hours. Show more
Total garbage. They recently forced everyone to update to the latest version of the app and it completely broke the functionality. Customer support emailed me with a troubleshooting guide which did not solve the problem. I can't get it to work and I've worked as a systems admin and CTO for 12 years! TERRIBLE APP, TERRIBLE SERVICE. Show more
Absolute garbage. Used to work fine. Now it's a steaming pile of poo. I don't want to learn a whole new system, but the ineptitude of Stamps is staggering as of late. Did you hire a whole new staff? Please hire based on merit. Show more
Frequently Asked Questions
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Stamps.com Orders Market Intelligence
Active Installs
6
Market Penetration
0.0%
of 4,786,323 active stores