Starshipit shipping automation

Support has been terrible, would not reccomend star shippit at all, i was promised the world when i signed up and told i would only need the $50 a month plan however they then advised me i need the $200 a month plan and i still can barely use the app it doesnt work half the time and checkout rates are always wrong, i cant even get a hold of anyone to get them to sort it out. The staff also use AI to send generic responses when i am seeking help

Uninstalled app in trial, never used it and was still charged for it. Tried to contact their support and the ticket continuously fails to send.

Whilst the app works well, when we first got onto this app pricing was very reasonable and since then (2 years approx) prices have gone up twice and not exactly little jumps. Be wary if you chose this app you will get charged more in the near future.

Integration experience was wonderful. Very smooth and delivered all that was promised.

I’ve spent the last few years hunting for the right shipping partner on Shopify, cycling through apps that were either too flimsy or over-engineered and overpriced. Starshipit is honestly the "Goldilocks" hybrid that I was looking for. It provides the high-end, complex settings you actually need, but with a simple interface that doesn't require a degree to navigate. Best of all, it actually scales with your business, you aren’t forced onto an expensive corporate plan just to fulfil smaller order volumes. A huge shoutout to Millie, who was incredible during our setup. She helped us nail the integration and the fine-tuning so we could get up and running smoothly. It’s rare to find a support team that truly understands the technical side of the setup. For the first time, I’m in total comfort knowing our shipping is calculated and fulfilled like clockwork. Cheers!