StoreCensus
Ingrid ‑ Returns and Exchanges icon

Ingrid ‑ Returns and Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Retain revenue with smooth exchanges and sustainable customer-to-customer returns. Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics. Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics. more Direct exchanges to boost revenue and loyalty Customer-to-customer returns that saves both you and the planet some green Rich insights on return reasons, shoppers and products Fast, user-friendly, white-label returns portal All-in-one returns handling platform and real-time dashboard
4.0
4 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Ingrid ‑ Returns and Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free to install

Free
Get Started Free

Key Features

  • Advanced automation capabilities
  • Advanced dashboard capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Customer Reviews

4.0
4 reviews
Anonymous
2026-04-22

Horrible, bad service, nothing is working and it takes forever for them to answer.

Anonymous
2023-01-13

It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform! Show more

Anonymous
2023-01-13

We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit. Show more

Anonymous
2023-01-12

I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges. They have good support as well Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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Ingrid ‑ Returns and Exchanges Market Intelligence

Active Installs

3

Market Penetration

0.0%

of 4,786,323 active stores

Ingrid ‑ Returns and Exchanges | 2026 Reviews, Features & Pricing | Shopify App