ZigZag Returns & Exchanges
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Why Choose ZigZag Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data
Get Started FreeSilver
100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more
Choose PlanGold
300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more
Choose PlanPlatinum
Everything in Gold plus:, 500 returns incl. + pay-as-you-go, Exchanges across variants and categories, Shop Now swaps on higher-value, Shop Later incentives with bonus credit
Choose PlanPlatinum
3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more
Choose PlanKey Features
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Overall a good app, easy to navigate and now have more carriers to choose from. It can take a while to resolve problems, but ultimately they are resolved in the end. Thank you.
A prompt and helpful support chat service. Thank you.
Great easy to use returns and good customer support
Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.
Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!
Frequently Asked Questions
Shopify App Installs
No install data available
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Build custom reports, automate reports & analytics, and reconcile data from key integrations easily Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. Report Pundit is the advanced custom reports and analytics tool for your store. Generate unlimited custom reports and dashboards, start from 150+ pre-built sales, tax, payout, profit, fulfillment, customer, Markets, POS and Inventory reports. Refine with filters, calculated columns, custom metrics, and custom API fields. Pull data from metafields, tags, and line items. Multi-store and multi-currency. Export, schedule, and share to Excel, CSV, PDF, Slack, and Google Sheets, Free customization. more Better & Advanced Reports: Automate custom reports and save hours every week Live Human Support to Build Your Custom Reports Instantly Access and review data from tags, metafields, and line-item properties. Multi-Store Reports: Get one view of sales across stores, Markets & currencies Export, Automate & Schedule Reports: Excel, CSV, PDF, Slack and Google Sheets.
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ZigZag Returns & Exchanges Market Intelligence
Active Installs
219
Market Penetration
0.0%
of 4,786,323 active stores