Zipchat AI Chatbot & Live Chat

Very thorough and helpful onboarding. The team are clear and explain everything very well. Answered all of my questions and scheduled follow up for anything we couldn't do on the call. Looking forward to seeing how the app supports the team and our customers.

We've been using ZipChat for quite a while now, and it has genuinely exceeded our expectations. Initially, we were looking for a way to improve our customer service, and we weren't even sure if AI chat would become a permanent part of our setup. After seeing the results, that quickly changed. ZipChat has become the first line of communication on our website, allowing our team to focus on the more complex customer inquiries while the AI handles the majority of repetitive questions. What impressed us most is how quickly it started providing value. The responses are natural, the setup is straightforward, and it integrates seamlessly into our workflow. Over time, we've been expanding its capabilities with custom skills and continuously refining our setup, which has made it even more powerful for our specific use case. The team behind ZipChat has been just as impressive as the product itself. A special thank you to Anel, who has been incredibly responsive and proactive throughout our journey. He has always been willing to help, answer questions, and even expanded the character limit for our main prompt so we could build a more advanced implementation tailored to our needs. That's the kind of support you rarely come across. We also had the opportunity to interact with Ruslan, the founder, when we ran into a technical challenge. He was immediately willing to jump in and help us solve it, which really says a lot about the company and how much they care about their customers' success. If you're running an e-commerce business and looking to improve customer support while reducing workload for your team, I can definitely recommend giving ZipChat a try. It has become an important part of how we serve our customers, and we're excited to keep building on it.

il chatbot funziona bene, si integra perfettamente con lo store e l'assistenza aiuta per qualsiasi problema

Onboarding was very easy. Great service.

Zipchat ci ha aiutato tantissimo. L'abbiamo installata sul nostro store e in poco tempo abbiamo visto la differenza: risponde ai clienti in automatico, gestisce le domande sui prodotti e recupera vendite che altrimenti avremmo perso. Configurazione semplice e supporto reattivo. Per noi è diventata uno strumento indispensabile. Consigliatissima