StoreCensus
Yofi icon

Yofi

Unclaimed Listing
Managed by StoreCensus • Not verified
Protecting your brand from return abuse and fraud. At Yofi, we empower retailers to combat return fraud and policy abuse while protecting the customer experience. Our app helps merchants identify fraudsters, even those using multiple identities and tactics like fake tracking or “Did Not Arrive” schemes. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can refund confidently. With a free bad actor diagnostic, we quantify fraud risks and show how Yofi can safeguard your business. At Yofi, we empower retailers to combat return fraud and policy abuse while protecting the customer experience. Our app helps merchants identify fraudsters, even those using multiple identities and tactics like fake tracking or “Did Not Arrive” schemes. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can refund confidently. With a free bad actor diagnostic, we quantify fraud risks and show how Yofi can safeguard your business. more Preventing return fraud and abuse with advanced AI detection. Leveraging telemetry to monitor and analyze suspicious customer behaviors. Empowering CX reps with risk scores and clear decision rationale. Enhancing profitability by safeguarding policies and reducing losses. Optimizing & automating return policies to segment good and bad actors.
5.0
3 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Yofi?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Starter Plan

Free

Free one-time Bad Actor Diagnostic to quantify:, Return fraud & abuse, Claims & policy abuse, Good and bad resellers, Readout of total impact

Get Started Free

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

5.0
3 reviews
Anonymous
2025-04-18

Very nice seeing a risk score on every order and I no longer have to worry about return fraud, that's for sure. Whenever I get a "my package never showed up" message, I can validate it here. Don't have to wait until inspection to refund customers because I know in advance who are return fraudsters or abusers. Great all around.

Anonymous
2023-01-26

Love this app. We have an extremely lean team and a million different priorities. Yofi lets us understand, segment, and talk to our customers without doing any of the leg work ourselves. Their team is top notch and truly cares about our success. Absolute game changer!! Show more

Anonymous
2022-10-26

Love YoFi, I would recommend this app to anyone interested in learning more about who is transacting on your site. You might be surprised at how many orders you have placed by bots and bad actors. The service and team behind the product is 10/10 too. Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 88
1 installs
W19
9 installs
9
W20
6 installs
6
W21
4 installs
4
W22
9 installs
9
W23
17 installs
17
W24
5 installs
5
W25
12 installs
12
W26
9 installs
9
W27
4 installs
4
W28
7 installs
7
W29
5 installs
5
W30

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Yofi Market Intelligence

Active Installs

74

Market Penetration

0.0%

of 4,786,323 active stores